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Podiatry Survey

This consultation aims to investigate current satisfaction levels with the Podiatry Service in Herefordshire.

This consultation has now closed and is awaiting the formal response.

Consultation Summary

NamePodiatry Survey
DescriptionPatient Satisfaction Questionnaire
DatesFrom 13 Oct 2009 at 00:00 to 17 Oct 2009 at 23:59.
StatusClosed
Contact

If you have any questions, please contact

Charlotte Putland
Herefordshire Primary Care Trust
Alton Street
Ross on Wye
Herefordshire
HR9 5AD

email: charlotte.putland@herefordpct.nhs.uk

Who is consulting?


OrganisationPrimary Care Trust
DepartmentPodiatry
Contact nameCharlotte Putland
Contact email addresscharlotte.putland@herefordpct.nhs.uk
Contact telephone number01989 562100

Who are we consulting with?


Target audiencePatients, Service users
Interest AreasWell-being, Health services and facilities, Planning, Older people, Communication, Satisfaction, Equalities
The parish(es) coveredCountywide
The ward(s) coveredCountywide

Why are we consulting?


The reason for this consultationTo measure satisfaction with the Podiatry Service throughout Herefordshire

How are we consulting?


The methodologies that were usedSample Survey
Methods of promotionPosters, Other

How are the results used?


How the results are being usedThe results have been used to provide feedback to a range of people, i.e. Heads of Service, Clinicians, Support Workers and Administration staff within the service, Directorate Manager of Specialist Services and our patients. As a result of this survey we identified that certain aspects of communication with our patients could be improved. We have therefore altered our practice during the assessment of patients to explain why we need a range of information from them which may not seem relevant to their treatment. We have also produced a leaflet about our service which is designed for patients and the general public.

The outcome of this consultation


Summary of the resultsTBA
How to obtain the full resultsContact Head of Podiatry at the PCT.
Also, results will be displayed on this website.
Comments on the response to this consultation

Any further information


Additional comments
NHS Herefordshire, Brockington, 35 Hafod Road, Hereford HR1 1SH | Tel: (01432) 344344 | enquiries@herefordpct.nhs.uk